Delivery options

The dropship model lets us deliver orders across the whole Russia.
Our drop shippers are offered the following delivery options:

Across Moscow - by courier (our internal service)

Delivery terms:
  • Delivery is made by our couriers within the Moscow Ring Road.
  • Delivery cost is of 300 rubles regardless of the goods' weight and value.
  • In case the purchaser refuses to receive the order, no additional fee will be charged for goods return.
  • If the delivery date is changed for later by the purchaser, no additional fee is charged.
  • In case the purchaser has selected the option of payment at delivery, the agency commission is of 2% from the payment amount.
  • Cash payment only.
  • Delivery time frames: workdays from 10a.m. to 7p.m.

The advantage of this delivery option is that our couriers are used to deliver adult goods and are properly instructed.

Since we work with our own courier service we always seek to ensure delivery on the current or the following day. When dealing with outside courier services such efficiency is quite impossible.

Across Moscow - pickup (Avtozavodskaya metro station):

We are ready to hand over the orders to your customers at our warehouse located at the following address: 16-2 bldg. 8, Avtozavodskaya street.

Delivery terms:
  • Delivery at our warehouse is free.
  • If the purchaser selects the option of payment at delivery at our warehouse, the agent commission is of 2% from the payment amount.
  • Payments by cash or card are both available.
  • The warehouse is open for order distribution daily, from 9a.m. to 21p.m.

PickPoint:

Delivery is made through PickPoint to more than 1800 parcel automats and pickup points in more than 460 cities and towns across Russia.

Delivery cost includes three components:
  • Tariff for delivery through deposit box.
  • Tariff for main delivery to regional center.
  • For cash payments, the agent commission for money receipt is of 2% from the payment amount. For payments by credit card, the commission is of 3%.

The tariff for delivery is calculated regarding the deposit box' size the order is to be placed.

6 sizes of deposit boxes are available:
  • XS (10 * 36 *60 cm) - 159,63 rubles.
  • S (15 * 36 * 60 cm) - 189,04 rubles.
  • M (20 * 36 * 60 cm) - 210,04 rubles.
  • L (36 * 36 * 60 cm) - 235,24 rubles.
  • XL (36 * 60 * 60 cm) - 269,90 rubles.
  • XXL (60 * 60 * 60 cm) - 348,66 rubles.
The tariff for main delivery is calculated on the basis of the bigger weight from the two:
  • actual weight in kilograms;
  • volume weight calculated according to the formula: length*height *width /5000.

The bigger weight is rounded up to the nearest whole number and multiplied by a tariff according to the Zone of delivery.

Each city falls within one of the eight zones:
  • Moscow - 0 rubles;
  • Zone 0 - 9,24 rubles;
  • Zone 1 - 13,52 rubles;
  • Zone 2 - 22,53 rubles;
  • Zone 3 - 39,51 rubles;
  • Zone 4 - 54,06 rubles;
  • Zone 5 - 70,58 rubles;
  • Zone 6 - 70,58 rubles;
  • Zone 7 - 70,58 rubles.

If delivery is made to a district town, additional index of 1.25 is applied to the main delivery's amount.

In case the order is not taken away by the purchaser and returns, the delivery cost will be of 30% from the successful delivery value, but not less than 100.3 rubles.

Delivery operates under the "STANDARD" mode.

The service includes the following options:
  • Keeping orders in parcel automats and pickup points for 3 working days;
  • SMS package service and e-mail notifications of the addressee about goods' arrival (including repeated notifications);
  • Insurance of posts;
  • Extension of storage time with parcel automat/pickup point up to 5 days (once for one single order);
  • Redirection including the order's delivery to a new location, convenient for the purchaser (within city limits) if the post's dimensional limit is exceeded.

Russian Post:

Delivery of parcels involves a partner-the company Reworker.

Delivery cost includes four components:
  • Pre-post preparation and sending by Reworker;
  • Tariff for delivery as indicated in the list of Tariffs of the Russian Post;
  • Commission for money transfer from the customer to us (Russian Post charges 1.7% from the parcel's declared value, but not less than 35 rubles);
  • Agent commission for money receipt is of 2% from the payment's amount.

Reworker's service consists of the following elements:
  • Pre-post processing and delivery of packages under 3 kg-55 rubles.
  • Pre-post processing and delivery of packages weighing between 3 and 7 kg-72 rubles.
  • Pre-post processing and delivery of packages weighing between 7 and 10 kg-95 rubles.
  • Pre-post processing and delivery of packages weighing between 10 and 15 kg-112 rubles.
  • Pre-post processing and delivery of packages weighing over 15 kg-143 rubles.
  • An SMS notification of the customer about the fact of delivery to the post office-6 rubles.

Parcels are sent under one of the following tariffs of Russian Post:
  • Package with declared value;
  • First-class parcel with declared value;
  • Non-standard package with declared value;
  • Air mail.

The official information is here: tariffing of service provided by FSUE “Russian Post”.

The selection of tariff depends on the destination and the package's weight.
The cheapest tariff is "On-line package". However, this tariff is only available in big cities. First-class parcels are delivered in the shortest possible terms, yet they have weight limit of 2.5 kg.
With regard to the particular task, the package will be delivered at the best price and speed.

If the post returns, the Tariff for delivery and a fee for declared value are charged, in other words, the delivery cost is doubled.


DPD-courier across Russia:

Delivery by land means to 17 497 towns across Russia involving the company DPD is made on workdays and weekends from 9 a. m. to 6 p. m. under the tariff called DPD Online Classic.

  • Terms of delivery: from a DPD point based in Moscow to the addressee's door.
  • Maximum weight for one unit is of 250kg.
  • Maximum dimensions of one unit must not exceed 400 cm in total, being 180 cm the maximum size of one side.
  • Volume weight: 1 cubic meter=250 kg
  • The tariff for repeated order's delivery in case of return is based on the initial delivery tariff discounted by 50%.
  • All data for calculation are indicated in rubles without VAT.

For delivery cost calculation it is necessary to:

    1. Define the tariff zone of the destination according to the table RF Tariff zone  (pages 6-8).
    2. Find the tariff code within the table Tariff Matrix  (page 8) at the intersection of row and column containing the tariff zone number.
    3. Define the package's volume weight according to the formula:
      Length (in meters) multiplied by Width (in meters) multiplied by conversion (250).
    4. Define the paid weight that is based on the biggest number after comparing the physical and the volume weights.
    5. Use the Tariff table "Punkt-Dver"/”Point-Door” (page 9) to define which one of the weight ranges the package falls within (at the intersection of the weight raw and the applicable tariff code column).
    6. Add surcharge for declared value equal to 0.4% from the package's declared value excluding VAT.

Use can also use DPD on-line calculator.
For complete information on the tariff DPD Online Classic, go to the transport company's website..

CDEK-across Russia:

  • Delivery by land means involving the company CDEK in 11 000 towns across Russia under the tariffs "Posylka sklad-dver"/"Package warehouse-door” (for courier delivery) and "Posylka sklad-sklad"/Package warehouse-warehouse” (for pickup points). 
  • Payment by card is available either with courier or at the delivery office.
  • Timetable for courier delivery:
    • Monday-Saturday*;
    • 9 am to 6 pm**.
  • Terms of courier delivery: from CDEK point to the addressee's door.
  • Terms of delivery to pickup points: from CDEK point based in Moscow to CDEK point in the addressee's town.
  • Volume weight: 1 cubic meter=200 kg.
  • Calculation of the delivery cost implies comparing the physical and the volume weight of the package. The bigger of the two should be used for final calculation.
  • The tariff for repeated order's delivery in case of return is based on the initial delivery tariff discounted by 50%.
  • All data for calculation are indicated in rubles without VAT.

*- Daily delivery  across Moscow and the Moscow region, Saint Petersburg, Nizhniy Novgorod, Krasnodar, Novosibirsk, Rostov-on-the-Don, Volgograd, Omsk, Perm', Tyumen, Yekaterinburg, Chelyabinsk, Vladivostok, Voronezh, Irkutsk, Kazan, Kemerovo, Krasnoyarsk, Samara, Tomsk, Ufa, Khabarovsk, Barnaul.

** - Courier delivery across Moscow is available from 9 a.m. to 9 p.m.


To calculate the approximate courier delivery cost it is necessary to:

  • Define the zone of the destination city according to the table Tariffs (page 1).
  • Use the table Tariffs for service (page 2) and find the tariff zone at the intersection of the first raw (sender Moscow-zone 1) and the column containing the zone number of the destination city.
  • Use the Delivery Cost Calculation Table (page 2-3) and get below towards the raw corresponding to the tariff zone determined in the previous step. Then you can define the delivery cost at the intersection of given raw and the third column (Cost 3 kg, rubles (from CDEK Pickup Point to the addressee's door). In case your post’s weight is over 3 kg, the fourth column, which is next, contains the fee size for every additional kilogram.

To calculate the approximate cost of delivery to a pickup point it is necessary to:

  • Define the zone of destination city according to the tableTariffs (page 1).
  • Use the Tariff for service table (page 2) and find the tariff zone at the intersection of the first raw (sender Moscow-zone 1) and the column containing the zone number of the target city.
  • Use the Delivery Cost Calculation Table (page 2-3) and get below towards the raw corresponding to the tariff zone determined in the previous step. Then you can define the delivery cost at the intersection of given raw and the third column (Cost 3 kg, rubles (between CDEK Pickup Points). In case your post’s weight is over 3 kg, the fourth column, which is next, contains the fee size for every additional kilogram.


Use can also use CDEK on-line calculator service to calculate the approximate delivery cost.

For complete information on the terms of the tariffs “Posylka sklad-dver” / ”Package warehouse-door” and “Posylka sklad-sklad”/”Package warehouse-warehouse”, go to the transport company's website.

CDEK has a widget for selecting a Pickup Point. A technical account with mirrored tariffs for making calculations has been created in order to make widgets’ configurations possible on InSales, OpenCart, etc. They are available upon request.